Monday, August 30, 2010

Singtel 3G not working for you? Here's the fix.

Reports are coming in of people being unable to get onto Singtel's 3G network this morning.

The fix is change the APN. You need to go to Settings / General / Network / Cellular Data Network. In APN, replace "e-ideas" with "Internet". Leave the username and password fields alone.

Thanks to @honcheng for this remedy. He learned this the hard way, via a dogged determination to get an answer from SingTel's Customer Service people. He fully deserves an award for perseverance.
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5 comments:

Lim Thye Chean said...

Whew! This is my first experience with SingTel 3G with iPhone 4 - and I am not sure whether it is my iPhone 4 or SingTel, nice to know it is the latter!

xiblack said...

BTW, just a fact that change from `e-ideas` to `internet` you wont be able to do internet tethering on iphone.

Anyways, it's kind of sucks when you have to choose between the two:

* APN: e-ideas
--> you can tether internet connection
--> but you can not do VPN on iphone

* APN: internet
--> you can not tether internet
--> but you can do VPN

I'm stuck when I need both

adrian teo said...

if you do internet, you are not able to stream video from MIO Stadium. I did not try other channels but i believe it should be the same.

Noel said...

my 3g is already set to internet. I can login to my vpn but no activity the line is idle.

but when i use wifi everything is working fine.

help please

Noel said...
This comment has been removed by the author.