Thursday, December 17, 2009

Update: SingTel Says There Was Short Downtime, Affecting Only 'Some' Users

SingTel has gotten back to me with a short statement regarding today's dowtime. The statement reads as follows:

"We experienced a short intermittent downtime which affected some of our broadband on mobile customers who tried to access local websites."

I don't know how many people were affected. I'm sure it wasn't very many otherwise Twitter would be aflame. However, I would like to point out that:

a) The downtime also affected iFlexi users (my wife being amongst them), not just broadband on mobile users;
b) It affected more than just access to local websites. It also affected Mail clients, Twitter clients, and access to the App Store;
c) For some people, it affected their voice networks as well (namely, me)

Is SingTel downplaying the problem? If so, why do it in a way that is so easy to disprove? (thanks to @mugunthkumar for the link)
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